The surface is narrow
Across sixteen metros, only 157 market-level names appeared at all. The smallest market produced just 4 distinct names.
A benchmark of what web-grounded AI assistants actually say when consumers ask who the best real estate agents are.
Study scope: 128 answers across 16 U.S. markets, 4 web-grounded model configurations, and 2 consumer question families. This is an aggregate research publication, not an agent leaderboard or advertisement.
Across sixteen metros, only 157 market-level names appeared at all. The smallest market produced just 4 distinct names.
Cross-family overlap ran from 26% to 30%. A consumer asking ChatGPT and a consumer asking Perplexity were usually shown substantially different shortlists.
AI Visibility correlated +0.46 with closed transactions, compared with +0.10 for review count and +0.22 for dollar volume.
Only 70 of 398 named mentions included a captured source URL. RealTrends was the most-cited independent domain, but appeared only 4 times.
Home sellers and buyers increasingly ask an AI assistant to name a good agent, much as they once opened a directory or asked a friend. The assistant does not return the thousands of licensed agents in a metro. It returns a handful of names, sometimes none, and a different handful depending on which assistant the consumer uses.
For consumers, that means the agents shown are a narrow and inconsistent slice of the real market. For agents and teams, it means a new form of discovery is quietly influencing who enters the interview set. This study measures that recommendation surface directly instead of treating AI visibility as a vague marketing claim.
Across 16 metros, AI named 157 distinct market-level agents or teams, averaging 9.8 per market. Against a large metro brokerage population, that is a very small door.
| Market | Distinct names | Relative depth |
|---|---|---|
| Atlanta | 15 | |
| Miami / South Florida | 14 | |
| San Diego | 14 | |
| Kansas City | 13 | |
| Philadelphia | 13 | |
| St. Louis | 13 | |
| Nashville | 10 | |
| Orlando | 10 | |
| Boston | 9 | |
| Denver | 9 | |
| Washington DC / Northern Virginia | 9 | |
| Houston | 7 | |
| Las Vegas | 6 | |
| Seattle | 6 | |
| Minneapolis-St. Paul | 5 | |
| San Francisco Bay Area | 4 |
In 24 of the 128 answers captured, or 18.8%, the model returned no nameable agent or team. It offered general advice about choosing an agent instead. An empty recommendation surface is not merely a low ranking; it means there was no shortlist to appear on.
We compared each model's full set of market-level names using Jaccard similarity. Cross-family agreement between ChatGPT and Perplexity ranged from 26% to 30%, while the two Perplexity configurations agreed more often. AI visibility is therefore model-dependent and must be measured over time.
| Model | Compared with | Name-set overlap |
|---|---|---|
| Perplexity Sonar | Perplexity Sonar Pro | 57% |
| ChatGPT GPT-4o Mini Search | ChatGPT GPT-4o Search | 44% |
| ChatGPT GPT-4o Search | Perplexity Sonar Pro | 30% |
| ChatGPT GPT-4o Search | Perplexity Sonar | 28% |
| ChatGPT GPT-4o Mini Search | Perplexity Sonar | 26% |
| ChatGPT GPT-4o Mini Search | Perplexity Sonar Pro | 26% |
We compared each scored candidate's AI Visibility with public production and review data. Transaction count showed the clearest relationship. Reviews and dollar volume were much weaker. The honest reading is that AI recommendations are not random, but they are not a complete mirror of real-world performance either.
| Real-world signal | Sample | Spearman correlation with AI Visibility |
|---|---|---|
| Transactions | 242 | +0.46 |
| Reviews | 98 | +0.10 |
| Volume | 59 | +0.22 |
A source URL appeared on 17.6% of named mentions. Where models did disclose a source, the citation diet was fragmented. RealTrends was the most frequent independent source, but no independent publisher dominated the answers.
| Captured citation domain | Named mentions |
|---|---|
| realtrends.com | 4 |
| greelygroup.com | 3 |
| iondocs.com | 3 |
| nevadabusiness.com | 3 |
| thebenesgroup.com | 3 |
| fastexpert.com | 2 |
| google.com | 2 |
| homelight.com | 2 |
| jimonesti.com | 2 |
| joinbulletproof.com | 2 |
Limitations: This is a 16-market snapshot using two question families. Model answers change over time. Citation analysis describes what the model disclosed, not every source it may have used. The study is aggregate and does not publish an expansion-market leaderboard.
The Real Estate Agent AI Index measures which agents and teams AI assistants surface by market and model, then compares that visibility with source-backed production and review evidence. Rankings move only through the published methodology. Placement cannot be purchased.
Questions about methodology or a factual correction can be submitted through the public correction workflow. No outreach or commercial relationship changes the figures in this report.